Microsoft Outlook 2010 Training Course

Demonstration of using Import Email Addresses
(demo is in lower resolution than actual training course)

Microsoft Outlook 2010 Training: Level 1
Get Up and Running Quickly

• The Microsoft Office Outlook 2010 Interface and Views
• Experience the New Microsoft Office Outlook 2010 Interface
• Go Backstage via the File Tab
• Customize the Quick Access Toolbar
• Customize the Ribbon
• Explore the To-Do Bar
• Outlook Views and What They Mean to You
• Create New Outlook Items
• Need Help? It's Local and Online

• Read and Send E-mail Messages
• The Differences between HTML, Plain Text and Rich Text Messages
• Add the BCC and From Fields to a Message
• Text Editing Techniques
• Use Format Painter to Copy Applied Formatting
• Attach a File to an E-mail Message
• Save a Message as a Draft
• Attach a Saved Message to an E-mail Message
• Mark Message Importance
• Use the Message Zoom Feature

• Review, Reply to and Forward Messages
• Use the Reading Pane to View a Message
• Preview an E-mail Attachment
• Reply to Messages
• Forward a Message
• Understand Message Icons in Your Inbox

• Review and Print Your Messages in Outlook 2010
• Undo and Redo
• AutoCorrect
• Use Spell Check... Please
• Use the Research Pane
• Use Find and Replace
• Print Messages in Table vs Memo Style
• Adjust the Print Preview Zoom
• Define a Page Print Range or Set the Number of Printed Copies
• Print Attachments

• Work with Outlook Contacts
• Edit a Saved Contact
• Add a Contact Based on an E-mail Message
• Send a Message to a Contact
• Contact View Options
• Contact Sort Options
• Share Contacts with Others
• Print Options for Contacts
• Attach a Business Card to a Message

• The Address Book
• About the Address Book
• Import E-mail Addresses
• Export E-mail Addresses
• Create and E-mail Groups

• Outlook's Calendar
• Schedule Appointments Across Time Zones
• Create a Recurring Appointment
• Edit an Existing Appointment
• Set Appointment Reminder Options
• Work with Calendar View Options
• Print Your Calendar
• Attach Your Calendar to a Message
• Create and Send a Meeting Request
• Use AutoPick to Select the First Available Meeting Time
• Respond to a Meeting Request
• Update a Meeting Request
• Reply to a Message with a Meeting Request

• Tasks in Outlook 2010
• Create a Recurring Task
• Create a Task Request
• Respond to a Task Request
• Mark a Task as Complete
• Edit Tasks
• Task Sort Options
• Task View Options

• Notes and Flags in Outlook 2010
• Edit Notes
• Note View Options
• Sort Notes
• Flag Messages for Follow Up

• Office 2010 Training for Outlook 2010: Resources
• Outlook 2010 Level 1 Exercises
• Outlook 2010 Level 1 Sample Files
• Outlook 2010 Level 1 Knowledge Checks
• Outlook 2010 Level 1 Training KeyNotes

Microsoft Outlook 2010 Training: Level 2
Microsoft Office Outlook 2010 Content Management

• Customize Your Inbox View
• Mark Messages as Read or Unread
• Arrange Inbox Columns
• Show Messages as Conversations
• Ignore Conversations
• Clean Up Conversations
• Inbox Sort Options
• The People Pane
• The Navigation Pane
• The Reading Pane

• Techniques for Dealing with Large Amounts of E-mail
• Delete Messages
• Empty Your Deleted Items Folder
• Run a Mailbox Cleanup
• Use Folders to Manage Your E-mail
• Move and Copy Messages to a Folder
• Rename a Personal Folder
• Use Quick Steps to Create Customized Message Actions

• Outlook's Expanded Search Capabilities
• Use Quick Search to Find Your Outlook Items
• Filter Messages
• Search Across Folders
• Refine Your Search
• Run Recent Searches Again
• Customize the Search Results Highlight Color
• Search Folders

• Dealing with Junk E-mail
• Tips for Dealing with Junk E-mail
• Set Your Level of Junk E-mail Protection
• Add Senders to Your Safe Senders List
• Add Senders to Your Blocked Senders List

• Archive and Save Messages
• Archiving Data
• Disable AutoArchive and Exclude Items
• Run the Manual Archive
• Retrieve Archived Items
• About Personal File Folders
• Personal File Folders

• Use Rules and Formatting to Manage E-mail
• Rules to Manage Messages
• Edit Existing Rules
• Turn a Rule On or Off
• Use Conditional Formatting to Customize Your Message Appearance

• Outlook 2010 Journal Entries
• About Outlook's Journal
• View the Journal
• Automatic Journal Entries
• Manual Journal Entries
• Edit a Journal Entry

• Microsoft Outlook's View Settings
• Modify the Column Display Using Advanced View Settings
• Group Your Inbox Items
• Adjust Your Inbox Table View Settings

• On an Exchange Server? These Features Are Just For You
• Use the Out of Office Assistant When You Won't be Answering E-mails
• Meeting Suggestions
• Calendar Groups
• Manage Alerts
• Share Your Calendar with Someone Else
• Open a Shared Calendar
• Set Up Delegate Access to Your Mailbox
• Delegate to Someone Else's Mailbox

• Office 2010 Training for Outlook 2010: Resources
• Outlook 2010 Level 2 Exercises
• Outlook 2010 Level 2 Sample Files
• Outlook 2010 Level 2 Knowledge Checks
• Outlook 2010 Level 2 Training KeyNotes

Microsoft Outlook 2010 Training: Level 3
Working with Categories, Themes and Objects

• Use Categories to Color Code Your Outlook 2010 Objects
• About Categories
• Assign a Category to an Outlook Item
• Create a Custom Category

• Format a Message
• About Microsoft Office 2010 Themes
• Change a Theme's Color, Font and Effects
• Create and Save a Custom Theme
• Apply a Page Color to a Message
• Format Message Text with Styles
• Set Message Default Stationery and Fonts

• ClipArt, Images, Shapes, Equations and Symbols
• Insert ClipArt and Pictures
• Insert a Screenshot
• Insert a WordArt Object
• Insert a Symbol
• Insert an Equation
• Remove an Image's Background
• Apply a Picture Style
• Apply a Picture Border
• Apply Picture Effects
• Apply a Picture Layout
• Image Corrections, Color and Artistic Effects
• Create AutoShapes

• SmartArt
• About SmartArt
• Create a SmartArt Object
• Edit SmartArt Text
• Modify the SmartArt Layout
• Apply a SmartArt Style
• Change the Colors Applied to a SmartArt Graphic

• Charts in Outlook 2010
• Add an Embedded Chart to a Message
• Change the Chart Type
• Edit, Add, and Remove Chart Data
• Change a Chart's Data Range
• Apply a Chart Layout
• Apply a Chart Style
• Chart Labels
• Adjust a Chart's Axes and Gridlines
• Change a Chart's Background
• Add Trendlines and Error Bars to a Chart
• Change the Size of a Chart

• Work with Objects in an E-mail Message
• Move and Copy Text
• Resize an Object
• Layer Objects
• Group and Ungroup Objects
• Modify Object Styles
• Align Objects

• Outlook Custom Signatures and Forms
• About Outlook 2010 Signatures
• Create a Custom Signature
• Add a Signature to a Mail Message
• Set Your Default Signature

• Office 2010 Training for Outlook 2010: Resources
• Outlook 2010 Level 3 Exercises
• Outlook 2010 Level 3 Sample Files
• Outlook 2010 Level 3 Knowledge Checks
• Outlook 2010 Level 3 Training KeyNotes

*Outline, Topics, and Resources subject to change